Shalai - Exclusive SPA and small gourmet hotel
客人怎么说
The service is excellent, the warm atmosphere makes you feel right at home. The restaurant Michelin star is fantastic. The mattress is very comfortable, and the location is great, especially for food lovers it’s a real gem!
Ekatérina
2025年10月
The staff at Shalai is extremely welcoming and friendly. The reception checked us into our room and showed us where everything was located. We were able to park directly out front when we arrived, but later that evening (after our excursion) we parked in public parking less than 50 m. away. The common areas of the hotel are very nice. Plenty of towels, a nice robe and flip flops were a nice touch. We had a room with a balcony. The breakfast was fabulous and the staff at breakfast was welcoming and lovely.
Franca
2025年8月
Staff were super friendly, helpful and attentive. Took a real interest in our stay, arranged excursions and taxis. Luigui especially. The somelliers really knew their stuff. The Michelin star restaurant was amazing and the spa and massage was fantastic.
Steve
2025年9月
The room was spacious and we'll appointed except for one or two minor details not worth mentioning. The food was so over-the-top Michelin style that I cannot complain, only that it is not for everyone. Interior balcony provided a good spot for a quiet lunch of food bought at local market
James
2023年10月
Breakfast was amazing, so much choice and quality. Too much for 1 person. Staff knew every guest, couldn't do enough to help with the stay and very friendly.
Kym
2025年7月
Excellent hotel, great facilities. Staff very attentive and helpful 👍
Jason
2025年9月
Great room in junior suite. Make you feel special. Restaurant and food in general is spectacular. Beautiful place to spend a romantic night before or after go to Etna.
Asiya
2025年9月
Marta was a very informed and generous host who helped us enormously The building was beautifully restored The rooms were well designed and comfortable
Nicole
2025年6月
Easy to park, prepared diet appropriate items for breakfast. Also booked a session in the spa and a massage which was really great.
Victoria
2025年10月
An amazing luxury hotel. The staff were very friendly and helped with all you enquiries. The room was beautiful and bed really comfortable. The Spa was great and the massage was perfect!
Astrid
2025年6月